Frequently Asked Questions

A: STMS is easy-to-use business application designed by experienced septic tank management providers to give businesses in the industry an all-in-one cloud-based solution that will streamline all your business operations.

A: STMS includes tools for everything you need to track, manage and grow your septic tank business. The service is built around the main functions of your daily operations: inspections, pump-outs, and service calls.

We know that sending completed inspection reports to owners and regulatory agencies is a key function of your operations, so we have automated that process to save you time and money! Once the inspection reports are complete, they can be emailed to owners and regulatory agencies with one click in the STMS platform.

To give you the opportunity to try out STMS’s features for yourself, we offer a 60-day free trial period that you can subscribe for here.

A: Yes, the templates within the platform are customizable to suit your specific operations, so you’ll be able to set the default settings for your contracts, inspections, pump-outs, renewal notices and much more.

A: Yes, STMS is a cloud application, so you can access certain functions of the application on an internet-connected device. For example, technicians can view their schedule and complete inspection reports out in the field.

A: STMS is a cloud service application that runs entirely in your web browser, so there are no installations, maintenance, or updates.

A: STMS runs on any device that has a web browser and an active internet connection, making the service ideal for septic waste service providers of any size.

A: STMS is a fully managed service. Updates are automatically applied, so your liquid waste management business will always have access to the latest features and upgrades.

A: Because of the amount of sensitive data liquid waste management companies handle, STMS was designed to be as secure as possible. All your data will be hosted in U.S datacenters that boast state-of-the-art physical security measures, and the infrastructure behind the application strictly adheres to multiple international security standards. That said, no system is 100% secure, and it’s still important for you and your team to follow basic security practices, such as using secure passwords and staying clear of suspicious emails or websites.

A: If you cancel your subscription before the end of the free trial period, you will not be charged.